Our Mission
Pivot was created to help public-service institutions do the essential work of aligning their resources with their vision. It is our belief that the surest way to a stable and successful organization is to identify your strengths and limitations — planning ambitiously and realistically for the ever-changing needs of the public-service sector.
To achieve this goal, we anchor our work on three interconnected components that allow organizations to thrive: Community, Resources, and Vision. Pivot uses Human-Centered Design methodologies to help you identify the supports and tensions between these organizational pillars. With these insights, your organization can begin to grow.
Community
Your people stand at the heart of every action taken by your organization. Their lived experience is foundation on which new initiatives and programs will grow.
Pivot begins every project with a focus on the stakeholders who bring your vision to life. By valuing their unique experience, needs, and expertise, we can begin to chart a path forward.
Resources
Public-service institutions often operate under significant resource constraint. However, those limitations can be fertile ground for innovation.
Pivot employs Human Centered Design methodologies to help leaders identify the tension points that can lead to real, effective, and long-lasting growth.
Vision
When working with the public, there is always more to be done. Organizations face intense pressure to solve problems that increasingly push their services out of scope.
Pivot aims to help organizations develop focused and actionable missions that tie to their core initiatives. By keeping operations tight and goals clear, your organization can apply its strengths most effectively.