Our Mission
Pivot helps public service institutions do the essential work of aligning their resources with their vision. It is our belief that the surest way to a stable and successful organization is to identify strengths and limitations — planning ambitiously and realistically for the ever-changing needs of the public service sector.
To achieve this goal, we anchor our work on three interconnected components that allow organizations to thrive: Community, Resources, and Vision. Pivot uses human centered design methodologies to help you identify the supports and tensions between these organizational pillars. With these insights, your organization can meet goals and pursue growth.
Community
Your people stand at the heart of every action taken by your organization. Their lived experience is the foundation on which new initiatives and programs will grow.
Pivot begins every project with by focusing on the stakeholders who bring your vision to life. By valuing their unique experience, needs, and expertise, we can chart a path forward.
Resources
Public service institutions operate under significant resource constraints. At Pivot, we have learned how to structure those limitations into fertile ground for innovation.
Pivot employs human centered design methodologies to help leaders identify the tension points that can lead to real, effective, and long-lasting growth.
Vision
Scope-creep is a major challenge for organizations the provide services to the public. Organizations face intense pressure to solve problems that increasingly push their services out their area of expertise.
Pivot will help you develop focused and actionable missions that tie to your core initiatives. By keeping operations tight and goals clear, your organization can apply its strengths most effectively.